Welcome to this web page! Below, you will find information about organisations that can offer you help and support.
Page Guide
For information about how to travel safely, click here.
For information about how to find a job safely, click here.
For information about support organizations, click here.
Staying Safe
Most people want to help refugees, but there may be some who shouldn’t be trusted.
If you are leaving Ukraine, here are 8 things to remember to keep yourself safe:
1. Travel in a group.
2. Make sure you tell someone you trust about the trip you are taking.
3. If someone in your group goes missing, tell the police immediately.
4. If you are under 18 and travelling alone make sure your family knows where you are every step of the way.
5. If someone offers you transportation, take a picture of them and their ID, their vehicle and registration and share it with your friends/family.
6. Always keep your ID, travel, and personal documents safe – never give them away only show them to officials if you need to.
7. Save emergency numbers on your mobile phone and always keep it with you.
8. People may offer you work, make sure you know the address of the workplace, share it with friends/family.
If it doesn’t feel right, it probably isn’t.
If you or anyone you know are in immediate danger, call the 112 European emergency number. The number is free of charge, 24/7, anywhere in the European Union. You can dial 112 to reach the emergency services, including the police, emergency medical services and the fire brigade.
Click here for some organisations that can help and support you.
Working Safe
Whether you are looking for work to provide for your family or to obtain accommodation, it is important to know how to find employment safely.
If you have left Ukraine, here are 4 things you should do to keep yourself safe:
1. Tell people where you are working. Note down the address and share it with your friends and family. You can also send them a photo of the address and share your location on your phone.
2. Save emergency numbers on your mobile phone and always keep it with you. Make note of support organisations that can help you.
3. Always keep your ID, travel, and personal documents safe. Do not let your employer hold on to them.
4. Employment contracts can be there to protect you. The lack of a contract poses a risk to your working rights, such as being paid for your work.
If it doesn’t feel right, it probably isn’t.
Indicators of suspicious recruitment
Some job ads posted online might not be legitimate. You should be suspicious of any recruitment process which has any of the following characteristics:
1. The employer demands secrecy
2. Recruiters pressure you, for example demanding personal information too early in the hiring process
3. You are not told the salary for the role at any stage in the hiring process
4. The organisation has minimal online presence
5. You are asked to pay a fee to secure the job
6. The trial period is indefinite
7. You are told that an employment contract is not required
8. The recruiter does not check your right to work
You can report suspicious job ads within The STOP APP.
Once you are employed
You should not have to experience any of the following at work:
- Not been paid for your work
- Being withheld your wages
- Being denied breaks and/or annual leave
- Restricted movement
- Restricted or no access to your earnings
- Being subject to intimidation, coercion, and/or physical or emotional abuse
- No access to your personal documents
- Excessive working hours
If you have experienced any of the above, know this should not be tolerated and there are organisations that can help you.
You can report such incidents within The STOP APP. If possible, document all violations at work in the form of photo/video materials. If anyone is in immediate danger, or a crime is being or has been committed, call the emergency services.
Make sure to make a note of what happened, including details of:
What the incident was
When it happened
Where it happened
Who was involved + any witnesses to the incident
This information will be important should you decide to seek help. You can download a form here.
Getting Support
Here are organisations that can support and help you in different ways.
These contact details will be updated regularly. Please mention STOP THE TRAFFIK if you contact any of the organisations listed below.
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- National Intervention & Consultation Centre for Victims of Trafficking
Phone: +48 22 628 01 20
- La Strada Poland (Foundation against Trafficking in Human Beings and Slavery)
Phone: +48 22 628 99 99 (help and advice)
E-mail: strada@strada.org.pl
Social media: La Strada Poland Facebook
Website: www.strada.org.pl
- Salvation Army Poland
Phone: 605 368 604
Social media: Salvation Army Poland Facebook
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- Hotline Against Human Trafficking
Phone: 0800 800 678
Website: https://anitp.mai.gov.ro
- Adpare La Strada International – European NGO Platform against trafficking in human beings
Phone: +40 (0) 21 253 29 04
E-mail: adpare@adpare.eu
Social media: Adpare Romania Facebook
Website: www.adpare.eu
- eLiberare – organization whose work focuses on preventive work to combat trafficking in human beings
Phone: +4 0757 794 845
E-mail: info@eliberare.com
Social media: eLiberare Facebook
Website: https://www.eliberare.com/en/
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- National Helpline for Victims of Trafficking
Phone: 0800 800 818
- Slovenská katolícka charita
Phone: 4212 5443 15 06
Email: info@charita.sk
Website: www.charita.sk/kontakt
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- La Strada Moldova
Anti-trafficking and Safe Migration Hot-Line:
Phone: 0800 77777 (national)
+373 22 23 33 09 (international)
Social media: La Strada Moldova Facebook
Website: http://lastrada.md/rom/contacte-12
- The anti-trafficking hotline in Transdniestria is managed by NGO “Interaction”
Phone: 0800 88888
+373 533 86030 (International)
Website: www.ngointeraction.org
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- Crisis Management and Information Hotline
Phone: 06 80 20 55 20 (in Hungary)
+36 80/20-55-20 (abroad)
- Hungarian Baptist Aid
Hungarian Baptist Aid provides regular relief assistance, by providing humanitarian aid as well as emotional and psychological support.
Phone: +36202392297
E-mail: ukrajna@baptistasegely.hu
Social media: Hungarian Baptist Aid Facebook
Website: http://www.hbaid.org/
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- KOK – Network against Trafficking in Human Beings
The centres of specialised counselling in Germany are NGO´s which offer advice, ensure counselling through coordinated operations and support for the victims of trafficking in human beings.
Phone: 08000 116 016 (only accessible from within Germany)
- Helpline for Violence Against Women (Hilfetelefon Gewalt gegen Frauen)
Phone: 08000 116 016 (only working from within Germany so no country code needed)
As Germany is a federal system all contact details of the organisation close to a person potentially affected by trafficking are obtained here.
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- Anti-trafficking hotline (national)
Phone: 80 00 20 12
Hotline Drosa Maja: +371 286 12120 (24/7)
- Salvation Army/ Pestīšanas Armija
Offering help and support to people in different hardships in life.
Phone: +371 67310036
E-mail: inese.krastina@pestisanasarmija.lv
Website: https://pestisanasarmija.lv/en/social-services/
- Caritas Latvija
Relief Organisation – working with migrants and refugees
Phone: +371 2955 2102
E-mail: info@caritas.lv
Social media: Caritas Latvija Facebook
Website: www.caritas.lv
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- La Strada Ukraine
Phone: +380 44 205 36 95
E-mail: info@la-strada.org.ua
Website: https://la-strada.org.ua/
Social media: www.facebook.com/lastradaukraine
National Toll Free Hot Line on prevention domestic violence, human trafficking and gender based discrimination: 0 800 500 335 (from landlines) or 116 123 (from mobile). Calls are free, anonymous, confidential (24/7)
Consultations also available via:
- Skype –lastrada-ukraine
- Facebook – @lastradaukraine
- Telegram – @NHL116123
- E-mail – hotline@la-strada.org.ua
You can contact support organisations in Ukraine for help and advice.
The project of Voluntary Registration of Ukrainian Citizens Traveling Abroad (“FRIEND”) is an effective tool for prevention, if necessary, search and assistance for Ukrainian citizens in case of emergency events abroad. You can register here.
Caritas Ukraine’s social service programmes have established rehabilitation centres for individuals struggling with substance abuse, they provide reintegration assistance for Ukrainian migrants, render direct assistance and seminars to prevent human trafficking. Telephone: +38 067 374 91 90 Email: secretary@caritas.ua
National Migrant Advice and Counter-Trafficking Hotline – 527.
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- Bulgarian National Human Trafficking Hotline
Phone: 0800 20 100 (free from any Bulgarian number, 24/7)
Bulgaria country code: +359
E-mail: INFO@080020100.BG
Social media: https://www.facebook.com/080020100.bg
Website: https://080020100.bg
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- Salvation Army
The Salvation Army provides specialist support for all adult victims of modern slavery in England and Wales. They run a confidential referral helpline 0800 808 3733 which is available 24/7.
- The Modern Slavery & Exploitation Helpline
The modern slavery and exploitation helpline provides information, advice, and guidance about any modern slavery issue relating to potential victims, businesses, and the public in the whole of the UK. We are free, confidential, available 24 hours a day, 7 days a week, and available in 200 languages.
Phone: 08000 121 700
Website: www.modernslaveryhelpline.org
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- Ruhama
Ruhama is an Irish NGO that offers nationwide support to women impacted by prostitution, sex trafficking and other forms of commercial sexual exploitation. They provide a wide range of specialist, holistic support services, which are free and confidential.
Phone: +353 1 8360292 (local calls, from 9 am- 5 pm)
(+353) 1 836 0292 (international calls, from 9 am- 5 pm)
Confidential call-back service: text the word REACH to 50100
E-mail: admin@ruhama.ie
Website: https://www.ruhama.ie/
- Migrant Rights Centre Ireland
MRCI offers assistance and support to victims of trafficking for labour exploitation.
Website: https://www.mrci.ie/contact-us/
E-mail: info@mrci.ie
Phone: 01 8897570 or 083 0755387
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- KOPZI
The centre against trafficking and exploitation, Lithuania
KOPZI provides assistance to victims of sexual abuse and / or various forms of human trafficking in Lithuania and abroad.
Website: http://anti-trafficking.lt/page/apie-mus
Phone: +370 679 61617
E-mail: centras@anti-trafficking.lt
Social media: Kopzi Facebook
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- Sicar cat
An organization that offers support to women and children affected by human trafficking.
Phone: +34661861875
Email: info@adoratruis.cat
Social media: Facebook Sicar Cat
- Project Esperanza
An organization that supports women who are victims of exploitation.
Phone: 607542515
Email: info@proyectoesperanza.org
Social media: Proyecto Esperanza Facebook
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- Società Cooperativa Sociale On the Road
Phone: +39 3488516943 / +39 800290290
Email: dropin@ontheraod.coop
Social media: Società Cooperativa Sociale On the Road Facebook
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- Associação Portuguesa de Apoio à Vítima
Phone: 116 006
Email: apav.sede@apav.pt
Social media: Associação Portuguesa de Apoio à Vítima Facebook
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- Coordination du Dispositif National Ac.Sé
The Anti-Trafficking Organization helps potential victims of exploitation.
Phone: +33493524252
Email: ac.se@association-alc.org
Social media: Coordination du Dispositif National Ac.Sé Facebook
- Association France terre d’asile
Phone: 0033 1 53 04 39 99
Email: infos@france-terre-asile.org
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- Oasis Belgium
Oasis supports women who are victims of domestic abuse, human trafficking and exploitation from all around the world including Ukraine.
Email: oasiswelcomebe@gmail.com
Phone: 0460965433 (English or French languages)
Website: https://oasisbe.com/
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- The 1109 National Human Trafficking Hotline
The hotline is available to answer all urgent calls related to human trafficking from anywhere in the country, 24/7, anonymously and with the ability for translation in over 200 languages.
To call from Greece a Greek phone call provider dial 1109. 1109 (calls from Greece, a Greek phone call provider, free local call charge, 24/7 and confidential anonymously)
0030-2310019880 (calls from abroad free a foreign phone call provider, the cost depends on the provider’s price list for Greece, 24/7 and confidential anonymously)
E-mail: info@1109.gr
Website: https://1109.gr/content/greece-english/gjgcc0
- Greek Council for Refugees (GCR)
GCR aims to promote the rights of asylum seekers and refugees, through the provision of legal and social services. GCR prioritizes the identification and treatment of the most vulnerable cases among asylum seekers, such as victims of racist violence, trafficking, torture, and unaccompanied children. The organisation is based in Athens and has branch offices in Thessaloniki and Lesvos. There is permanent presence of staff in Evros, Kos and Crete and staff undertakes missions at the islands of Leros, Samos, Chios and Rhodes.
E-mail: help@gcr.gr
Website: https://www.gcr.gr
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- La Strada Czech Republic
Phone: (+420) 222 71 71 71, 800 077 777
E-mail: pomoc@strada.cz
Social media: www.facebook.com/lastradacr
We will keep updating this page with useful advice. Follow us on social media to stay informed.
Download The STOP APP
Share your story or what you have seen.
Be careful because there is misinformation being shared. You have the power to report what you see or experience using the STOP APP anonymously.
If anyone is in immediate danger, or a crime is being or has been committed, call the emergency services.
Information about human trafficking
Click on the subjects below to find out more
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Human trafficking is the movement or recruitment of people, either through deception, coercion, or force for the purpose of exploitation. Traffickers often profit financially from exploiting people. People on the move from a conflict can be vulnerable.
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There are many ways people might be lured and trapped into exploitation, including:
Refugees are often offered help with travel and accommodation in exchange for payment later. Do not agree unless you know all the details. This is a method traffickers use to control and exploit people and an example of debt bondage.
It is very important that whatever choice you make, you ensure you put your safety as a top priority.
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A trafficker could be anybody. They can be any age, gender or nationality.
Most people want to help refugees, but there may be some who shouldn’t be trusted.
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Traffickers often force people into doing things they don’t want to do. They will pressure and force people to stay in the situation using threats and intimidation.
Control methods include:
If you have found yourself in a situation you want to escape, there are organisations that can help you.