• Sense it. Spot it. Stop it.

    If a person is in immediate danger always dial 999.

  • About the NRM

    The National Referral Mechanism was set up in 2009 by the Government to identify, support, protect and promote the rights of victims of trafficking in the UK. It is a framework by which the Government meets their legal obligations under the Council of Europe Convention on Action against Human Trafficking.

    If someone is identified as a victim of trafficking through the NRM then the framework provides them with:


    • Safe accommodation and material assistance


    • Medical treatment and care


    • Counselling and emotional support


    • Advice on immigration and legal rights and services


    • Advice on the criminal justice system


    • Guidance on education, training, and employment


    • 45-day ‘reflection period' when a person cannot be removed from the UK. The recovery period is intended to give the victim time to recover and escape the influence of traffickers and/or to take an informed decision on cooperating with the authorities


    • 1-year residence permit if the victim is cooperating with the police


    • Ensuring any return to the home country is safe and dignified



    It is important to note that:

    To access these services the referral is voluntary and can happen only if the potential victim gives their permission by signing the referral form. You cannot refer a victim by completing the form on their behalf.

    Unlike adults, children do not need to consent to their referral but the child should be informed as to why a referral is being made and kept informed of decisions through their appointed representative.


    What if the referred person is not found to be a victim of human trafficking?

    If at any stage the referred person is considered not to be a victim of trafficking then dependent on the circumstances they may be referred to the appropriate law enforcement agency - the relevant police force or the UK Border Agency.

    If it is decided by the UKBA that the person was not trafficked, and there are no other circumstances that would give them a right to live in the UK, they will be offered support to voluntarily return to their country of origin. The person can also be offered support to return to their country if they have been trafficked and do not wish to stay in the UK.

    If someone fears return to their country it might be appropriate that they first speak to an immigration advisor before considering being referred through the NRM.


    You can read the Council of Europe Convention for further information about:


    • Identification of victims - Article 10


    • Assistance to victims - Article 12


    • Recovery - Article 13


    • Residence permits - Article 14


    • Repatriation and return of victims - Article 16

    If a child or adult is in immediate danger call 999.

  • Police

    Share what you have identified with your local police force.

  • Victim Support

    Support, advice and services available for potential adult trafficking cases.

  • Children's Services

    Advice and information on what to do and who to contact when a case involves a child.

  • Immigration Support

    Advice for cases where the potential victim may need immigration support.

  • The Police

    If the person's life is in immediate danger then you should call the police straight away.

    Phone: 999


    Local Police

    If the potential victim is in a situation that needs intervention then you should call your local police.

    Calls to 101 are a fixed rate of 15p per call, you will be redirected to the relevant place.

    Phone: 101

    Metropolitan Police

    The metropolitan police have a 24hour helpline for Victims and those who suspect trafficked victims are living in their community.

    Phone: 0800 783 25 89



    Call Crimestoppers if you would like to make an anonymous report of any information you have surrounding human trafficking.

    Phone: 0800 555 111


    Salvation Army

    The Salvation Army is responsible for delivering the UK government's contract to manage support services for adult female and male victims of Human Trafficking. Their confidential referral helpline is available 24 hours a day, seven days a week.

    Phone: 0300 303 81 51



    Migrant Help

    Migrant Help is responsible for support services for adult female and male victims of Human Trafficking. For cases in Scotland and NI they are a primary contact. Available 24 hours a day. They are a first responder for the NRM.

    Phone: 01304 203 977 or 07766 668 781




    The Scottish Government provides funding to TARA (the Trafficking Awareness Raising Alliance) to provide support to women, over 18 yrs, trafficked (or potentially trafficked) for the purpose of commercial sexual exploitation, recovered across Scotland.

    Phone: 0141 276 77 24

    POPPY Project

    The Poppy Project provides support, advocacy and accommodation to trafficked women. They are a first responder for the NRM.

    Phone: 020 7735 2062 (ask for the POPPY Project duty worker)




    Provide advice, advocacy and support services in the UK for migrant domestic workers. They are a first responder for the NRM.

    Phone: 0207 243 2942



    Medaille Trust

    Help women, young men and children who have been freed from human-trafficking. They provide safe housing and offer opportunities for physical and psychological healing and rehabilitation. They are a first responder for the NRM.



    Unseen UK

    Unseen runs secure accommodation for women of 18 years and over who are classified as survivors/victims of human trafficking for the purposes of sexual exploitation and domestic servitude. They are a first responder for the NRM.




    NSPCC National Child Trafficking Advice Centre (CTAC) provides information and advice to any professional working with children or young people who may have been trafficked into the UK. Available Monday to Friday from 9.30am to 4.30pm. They are a first responder for the NRM.

    Phone: 0808 800 5000



    Children's Services

    Your Local Authority's Children's Services are responsible for all cases that involve children.

    Your Local Authority has a general duty to safeguard and promote the welfare of all children in need in your area, regardless of their immigration status. They have responsibilities for unaccompanied children, as well as those who arrive in the UK with their parents and about whose safety and welfare there are concerns.

    If you feel your local Children's Services would benefit from advice on how to respond to child trafficking cases recommend they contact NSPCC CTAC or ECPAT.




    End Child Prostitution, Child Pornography and the Trafficking of Children for Sexual Purposes (ECPAT) research, campaign and lobby government to prevent child exploitation and protect children in tourism and child victims of trafficking. They provide training on safeguarding children from trafficking.

    Read this page on their website which provides guidance for professionals working with children who may have been trafficked.


    Phone: 0207 233 9887



    Anti Trafficking Legal Project

    ATLeP is a network of solicitors, barristers and specialist practitioners who advise, represent and support victims of trafficking and other vulnerable people.



    AIRE Centre

    The AIRE Centre promotes awareness of European law rights and assist marginalised individuals and those in vulnerable circumstances to assert those rights.

    Phone: 0207 831 4276



    Migrant's Rights Network

    Organisation working and campaigning in support of migrants in the UK.

    Phone: 0207 336 9412